Rio Grande Valley 9-1-1
9-1-1 Facts & Education
Essential information to help you use emergency services effectively.
What is 911 & E911
Learn about the foundation of emergency communications and Enhanced 9-1-1.
When to Call 9-1-1
Guidelines on identifying emergencies and when to use the 9-1-1 system.
Terminology
A glossary of common terms and acronyms used in public safety communications.
Call Routing
Understand how your emergency call travels from your phone to a dispatcher.
Cell Phone Tips
Important facts about mobile device safety and location accuracy.
Text to 9-1-1
How to use emergency texting services when calling is not an option.
Hearing Impaired
Resources and accessibility features for deaf and hard-of-hearing callers.
Translation
Information on 24/7 multilingual support for non-English speakers.