RGV911 Logo
RGV 9-1-1Emergency Communication District
Home
Who We Are
Resources
Requests
Meetings
Departments
911 Facts
FAQs
Contact

Rio Grande Valley 9-1-1

9-1-1 Facts & Education

Essential information to help you use emergency services effectively.

What is 911 & E911

Learn about the foundation of emergency communications and Enhanced 9-1-1.

When to Call 9-1-1

Guidelines on identifying emergencies and when to use the 9-1-1 system.

Terminology

A glossary of common terms and acronyms used in public safety communications.

Call Routing

Understand how your emergency call travels from your phone to a dispatcher.

Cell Phone Tips

Important facts about mobile device safety and location accuracy.

Text to 9-1-1

How to use emergency texting services when calling is not an option.

Hearing Impaired

Resources and accessibility features for deaf and hard-of-hearing callers.

Translation

Information on 24/7 multilingual support for non-English speakers.

RGV911 Logo

RGV 9-1-1

Mission

To ensure optimal public safety throughout the region and work collaboratively to prevent, protect, respond to and recover from threats.

Vision

Providing a reliable, resilient, and sustainable regional emergency communication and 9-1-1 network to include advancements in technology, mobile contingency strategies, and NextGen 9-1-1 infrastructure.

Quick Links

  • Home
  • Board of Managers
  • Meetings
  • GIS Data
  • FAQs

Contact Us

  • 1912 Joe Stephens Ave A
    Weslaco, TX 78599
  • (956) 682-3481

Office Hours

Monday – Friday
8:00 AM – 12:00 PM1:00 PM – 5:00 PM
Get Directions

Our Location

© 2026 RGV911 Emergency Communication District. All rights reserved.
COUNTY PARTNERS
HIDALGOWILLACY