Rio Grande Valley 9-1-1
Meet Our Team
The dedicated professionals keeping RGV connected and safe
Behind the technology and infrastructure are the people who make it work. Our multidisciplinary team brings together experts in mapping, technology, and outreach.
GIS Department
Mapping the Future
The backbone of accurate emergency response. Our team ensures that when someone dials 9-1-1, responders know exactly where to go through precise mapping and location intelligence.
IT Department
NextGen Infrastructure
Maintaining the critical backbone of regional 9-1-1 technology. We ensure 100% network reliability across all 15 PSAPs throughout Hidalgo and Willacy Counties.
Public Education
Community Empowerment
Bridging the gap between RGV9-1-1 and the residents we serve through education, awareness, and life-saving outreach programs.
Customer Service
Public Interface
Providing the first point of contact for administrative inquiries and addressing assistance with professional excellence.
Administration
Organizational Support
Supporting the operational and administrative functions that keep the RGV9-1-1 District running efficiently.