RGV 9-1-1 Emergency Communication District

“The greatest thing about public education is that it involves a wonderfully diverse public!”

Maribel Alonzo

Public Education Coordinator

"We believe in the significance of community engagement, speaking to the communities, public safety awareness, and ensuring life-saving information reaches our communities."

For fifty years, 9-1-1 has become the critical link between the American public and emergency services. Public education and initiatives to create awareness throughout the years have contributed to the incredible and ongoing success of the emergency communications system as a whole.

Community Engagement

Building strong relationships with our diverse communities to ensure every individual understands how to access emergency help.

Why Education Matters

"It is imperative that citizens of all ages are well versed in the role they play ensuring effective and efficient emergency response for themselves and their fellow citizens."

It is imperative that 9-1-1 professionals, teachers, government officials, media representatives, and industry leaders are equipped with the information and tools necessary to continue these efforts in the face of an ever-changing telecommunications landscape.

What Drives Us

Community Engagement

Building strong relationships with our diverse communities.

Public Safety Awareness

Educating citizens on emergency preparedness.

Information Access

Ensuring life-saving information reaches everyone.

Education & Training

Empowering citizens with knowledge and tools.

Public Education Mascot

Meet Cell Phone Sally

Cell Phone Sally teaches children how to use a cell phone to call 9-1-1 in an emergency — from knowing their address to staying on the line. Learn her 6 golden rules for calling 9-1-1 safely.

Meet Cell Phone Sally